Decision intelligence · external evidence

The gap between good decisions and good processes is measurable.

The visuals and findings below draw on published research by McKinsey, Bain and Deloitte. They are original syntheses for this site and do not reproduce proprietary graphics or claim endorsement by those organisations.

MCKINSEY

Decision quality × speed

57% of respondents said their organisations consistently made high-quality decisions. 48% said decisions were made quickly. Only 37% achieved both.

Source: Decision making in the age of urgency (2019)

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DELOITTE

Decision intelligence

Good decisions require more than analytics. Deloitte emphasises sensing, framing, evidence, rigor, integrity and decision-maker support.

Source: Decision intelligence framework

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BAIN

Decision effectiveness

Organisations can diagnose decision quality, speed and effort, then use targeted metrics to identify bottlenecks rather than relying on intuition alone.

Source: Measuring decision effectiveness

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Important: These findings are attributed to their respective sources. They illustrate the management problem the architecture addresses; they are not performance guarantees for any specific decision.

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